Adventure Indochina Travel is the best agency that I've dealt with in all my years of globetrotting! Mr. Paul, Mr. Hai and Ms. Tham are helpful, courteous and fun! I booked a trip to Cat Ba and Sapa through them and thanks to Mr. Hai's hotline number (can call it anytime of DAY!) I had AMAZING travels! They also helped me get back home to Thailand. And they're going help me get back Vietnam! :)Three thumbs up!!!!!