Trip Inclusion
- 4 star boat in Ha Long Bay: Ancora Cruise
- Mid-range hotel in Hanoi and Sapa
- Pick up and see off airports in Vietnam
- Transfer: Private car for private tour, shuttle bus for group tour.
- Meals at local restaurant as indicated which mentioned on tour program (B=Breakfast, L=Lunch, D=Dinner)
- English speaking Guide
- Entrance tickets
- Service charge
Trip Exclusions
- Travel insurance
- Early check-in or late check-out
- Drinks, laundry, telephone and other private services
- Tip for guide and driver
- Visa stamp fee in Vietnam
Thing To Carry
- Torch per person with extra batteries
- Sports shoes or trekking shoes or comfortable shoes with good grip
- Backpack
- Water bottles
- Dry fruits, energy bar, chocolates, etc.
- Personal medication
- Toiletry bag
- Sweater/ Warm jackets for the night
- Track pants and cotton T-shirt
- Extra pair of clothes
- Sunscreen/cap
- Rain coat/Poncho in monsoons
- Moov spray, dettol solution or salt to avoid leeches
- Camera (optional)
Cancellation Policy
As a general rule, unless otherwise stated, our policy is that all cancellation must be informed in writing either by email or fax. Cancellations will be subject to the following charges:
- After confirmation: 10% charge
- 30-45 days before arrival: 20% charge
- 15-29 days before arrival: 40% charge
- 3-14 days before arrival: 60% charge
- Within 2 days before arrival: 100% charge
Confirmation Policy
- The customer receives a confirmation voucher via email within 24 hours of successful booking
- In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
- Alternatively, the customer may choose to cancel their booking and a full refund will be processed.